RESERVATIONS, ORDERING & RETURNS INFO

RESERVATIONS

Reservations can be made simply by E-Mail, Phone (360) 671-4490 (11:00 Am-6:00 pm PST) or Fax (360) 671-2870 (24 Hours). We normally hold pieces for 7 days, unless other arrangements are made.

METHOD OF PAYMENT AND WHERE TO SEND IT

We accept the following methods of payment: Money Order, Personal Check, or Paypal. Current Sales tax will be added to all WA orders. Checks should be made payable to: "Deke Richards." SEND PAYMENTS TO: DEKE RICHARDS • 648 W. LAKE SAMISH DRIVE • BELLINGHAM, WA 98229 Paypal payments should be sent to: posterpalace1@comcast.net or posterpalace_sales@comcast.net

SHIPPING POLICY

When a payment is made with a Money Order, Credit Card or Paypal, parcels go out the same or next business day. Personal or business checks have a nominal waiting period of 10 working days for the check to clear prior to shipping. MATERIALS CHARGE: We charge $1.00 for photos, $2.00 for Lobby Cards and folded posters, $5.00 for Linen Backed 1-Sheets, $6.00 for Linen Backed 3-Sheets and $7.00 for paper backed Half Sheets and Inserts being shipped in Masonite. DOMESTIC SHIPPING All Domestic orders are normally shipped via UPS or USPS. (FEDEX is available upon request) Prices vary depending on type of service, weight and size of parcel(s). Please call or e-mail for a quote. NOTE: All UPS Shipping quotes includes $100 worth of insurance. If you wish to have insurance for items over $100 in value, include $1.00 for every hundred dollars of value or portion thereof. We will insure your parcel ONLY for the amount we have received funds for. We will not be responsible for replacement value over and above the amount of insurance you have paid for.

INTERNATIONAL SHIPPING

We normally ship USPS Priority Mail International Service (United States Postal Service) with a delivery commitment of 6-10 business days. FedEx and UPS are available upon request. There are some cases where parcels have to be shipped FedEx or UPS due to weight and size. USPS offers a variety of services at an additional cost should your needs require special attention. Generally, USPS Priority Mail International Service has fit most of our customers needs. Insurance and Customs: The value on your customs form and/or insurance form must match and should reflect the same value of your piece. If you decide to insure and claim a lesser value, you will need to send us a waiver stating we are not liable for any amount over the value you have chosen. Rates vary and depend upon your country code and the type of service you desire. In order to calculate a rate, email us your shipping address and we will reply within 1 business day with your different shipping options. Unfortunately, I live in a remote area. A Post Office run is an hour trip for me. All International orders require the filling out of certain customs or registered forms (not required for domestic transactions) as well as transportation and counter time at the Post Office. Therefore, an additional $10 handling fee will be added to all International transactions other than Priority Mail International.

RETURNS

You have 7 days from receipt of merchandise to return for any reason. However you must call us first at (360) 671-4490. This way we can make the piece available for others immediately. THIS IS IMPORTANT: The poster must be returned in the same exact condition it was received. For example: certain pieces carry a 'Mint' condition rating. You must be extremely cautious with these items. Be careful not to bend, or hold the merchandise in a certain way as to cause 'finger bends' to the material. In certain instances, like newer posters and lobby cards (1960's and later), slick stock is the norm. You must be careful in handling any 'black' areas with your fingers. This can leave natural oil stains or fingerprints. These examples will automatically lower the grade of the merchandise. In doing so, you will be charged the difference if the product must be reclassified condition wise. Ship the item(s) in the same or similar packaging.

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