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RESERVATIONS,
ORDERING & RETURNS INFO
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Reservations can be made simply by E-Mail, Phone (360) 671-4490 (10:00 Am-7:00 pm PST) or Fax (360) 671-8974 (24 Hours). We normally hold pieces for 7 days, unless other arrangements are made. |
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We accept the following methods of payment: Money Order, Personal or Company Check, Credit Cards (Visa or Mastercard only), and Paypal. Checks should be made payable to: "Deke Richards." DEKE RICHARDS • 648 W. LAKE SAMISH DRIVE • BELLINGHAM, WA 98229 Paypal payments should be sent to: posterpalace1@comcast.net or posterpalace_sales@comcast.net |
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With some exceptions (especially consignments), layaways are acceptable on most pieces. The following layaway plans are available: 1. 50% deposit, balance in 30 days, no charge 2. 33% deposit, balance in 90 days + 7.5% of total purchase including shipping for balance up to, or the first $1,000. Then, 5% of the balance from $1,001-$5,000. As long as you meet your deadline, balances can be paid at your own convenience. There is no payment schedule to adhere to. All deposits are non-refundable. |
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When a payment is made with a Money Order, Credit Card or Paypal, parcels go out the same or next business day. Personal or business checks have a nominal waiting period of 10 working days for the check to clear prior to shipping. Bidpay purchases are shipped as soon as the Money Order is received. MATERIALS CHARGE: We charge $2.00 for the packing materials we use. Rolled posters are shipped in heavy-duty tubes. Flat items, such as Lobby Cards and folded posters, are shipped between 6 pieces of specially ordered and cut heavy-duty cardboard pads. We definately don't want your purchase to get damaged while in transit.
(Sorry, we no longer use USPS for Domestic Orders.) There are advantages and disadvantages with both shipping systems. Please read the following info to see which system suits your needs the best. UPS 3-DAY: $15.00-$20.00 - For Commercial Deliveries (Depending on Zip Code) UPS 3-DAY: $18.00-$22.00 - For Residential Deliveries (Depending on Zip Code) NOTE: Faster service is available, however, I will need to get the current quotes. These will vary depending on weight, size, value and zip code. All Shipping quotes above include $100 worth of insurance. If you wish to have insurance for items over $100 in value, include $1.00 for every hundred dollars of value or portion thereof. We will insure your parcel ONLY for the amount we have received funds for. We will not be responsible for replacement value over and above the amount of insurance you have paid for. FEDEX: FEDEX can be used as an alternative shipping method if you prefer. I have accounts with both UPS and FEDEX. We can also charge the shipping directly to your UPS or FEDEX account. The only charges you will incur are the standard materials charges which average $2.00-$4.00 |
We are well aware of other couriers and their services, including Airborne Express and DHL. However, for the most part, FEDEX and UPS have managed to either meet or beat the competition.
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You have 7 days from receipt of merchandise to return for any reason. However you must call us first at (360) 671-4490. This way we can make the piece available for others immediately. THIS IS IMPORTANT: The poster must be returned in the same exact condition it was received. For example: certain pieces carry a 'Mint' condition rating. You must be extremely cautious with these items. Be careful not to bend, or hold the merchandise in a certain way as to cause 'finger bends' to the material. In certain instances, like newer posters and lobby cards (1960's and later), slick stock is the norm. You must be careful in handling any 'black' areas with your fingers. This can leave natural oil stains or fingerprints. These examples will automatically lower the grade of the merchandise. In doing so, you will be charged the difference if the product must be reclassified condition wise. Ship the item(s) in the same or similar packaging. |
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